Last updated: 13 October 2026
Online Quran Education (“we”, “us”, “our”) provides one-to-one online Qur’an and Islamic studies classes. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have under UK data protection law (UK GDPR and the Data Protection Act 2018).
1. Who we are
Online Quran Education
Office 9128, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Email: info@onlinequraneducation.net
Phone / WhatsApp: +44 7928 653153
We are the data controller for the personal information described in this policy.
2. Information we collect
When you enquire about or book classes (through our website, a Google Ads lead form, WhatsApp, phone or email), we may collect:
- Contact details: name, phone number, WhatsApp number and email address.
- Enquiry details: the course or program you are interested in, who the classes are for (for example, your child or yourself), when you would like to start, your preferred class times and time zone, and whether you prefer a male or female teacher.
- Student details: where you enrol a child, the child’s first name, age and current learning level, provided by the parent or guardian.
- Class and account records: schedules, attendance, progress notes and communications with us.
- Payment information: records of fees paid. Card payments are handled by our payment provider; we do not store full card details.
- Website usage data: information collected by cookies and similar technologies, such as pages visited and device/browser information (see section 8).
3. How we use your information
- To respond to your enquiry and contact you (by phone, WhatsApp, SMS or email) to arrange your free trial classes.
- To match you with a suitable teacher and schedule classes.
- To deliver classes, track progress and share progress updates with parents.
- To manage fees, billing and account administration.
- To improve our services and measure the effectiveness of our advertising.
- To comply with legal, tax and accounting obligations.
We will not send you marketing messages unrelated to your enquiry unless you have agreed to receive them, and you can opt out at any time.
4. Our legal bases
- Consent — when you submit an enquiry or lead form asking us to contact you.
- Contract — to provide classes you have booked or enrolled in.
- Legitimate interests — to run and improve our business and keep appropriate records, where this does not override your rights.
- Legal obligation — to keep financial records required by law.
5. Children’s information
Our classes are for children and adults. Information about a child is provided by their parent or guardian, and we communicate about a child’s classes with the parent or guardian. We do not knowingly collect personal information directly from children under 13 without the consent of a parent or guardian. If you believe a child has given us information without consent, please contact us and we will delete it.
6. Who we share information with
We do not sell your personal information. We share it only where necessary with:
- Our teachers and staff who arrange and deliver your classes.
- Service providers who help us operate, such as video-calling, messaging (e.g. WhatsApp), email, website hosting, payment processing and advertising platforms (e.g. Google). These providers process data on our instructions or under their own privacy policies.
- Authorities or advisers where required by law.
When you submit a Google lead form, Google passes the information you provide to us so that we can contact you about your request.
7. International transfers
Some of our teachers, staff or service providers may be located outside the United Kingdom. Where personal information is transferred outside the UK, we take steps to ensure it is protected, such as using appropriate contractual safeguards and sharing only what is needed to provide your classes.
8. Cookies and advertising
Our website uses cookies and similar technologies, including analytics and advertising tools (such as Google and Meta/Facebook), to understand how the site is used and to measure our advertising. You can control or delete cookies through your browser settings. Where required, we ask for your consent before setting non-essential cookies.
9. How long we keep information
- Enquiries that do not lead to enrolment: up to 12 months after our last contact with you.
- Student and account records: for as long as you are enrolled, and up to 2 years afterwards.
- Financial records: as long as required by law (normally 6 years).
10. Keeping information secure
We use appropriate technical and organisational measures to protect personal information, and limit access to those who need it to provide our services.
11. Your rights
Under UK data protection law you have the right to access the personal information we hold about you, to ask us to correct or delete it, to restrict or object to its use, to data portability, and to withdraw consent at any time. To make a request, email info@onlinequraneducation.net. We will respond within one month.
If you are unhappy with how we handle your information, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO): ico.org.uk, telephone 0303 123 1113.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.